• Prompt handling of all homeowner inquiries
• Assessment collection and bank deposits
• Assistance in preparation of the annual budget
• Disbursal of funds as directed by the Board of Directors
• Preparation of monthly Income/Expense statements and Balance Sheet
• Maintenance of a separate account for each homeowner
• Processing and handling of delinquencies
• Receipt, review and processing of invoices for payment by association
• Coordination with auditor to finalize year-end audit, tax returns
• Corporation filings with the State
• Report generation

• Committed support to Board of Directors
• Assistance with legal matters
• Assistance with incoming/outgoing correspondence
• Attendance at Board of Director meetings and Annual meeting
• Monitoring of local/national laws and advice on pertinent legislative issues
• Seminars/workshops for Board members
• Obtaining competitive bids for services as requested by Board of Directors
• Selection of insurance providers and policies with Board approval
• Supervision of contractors hired by the association
• Marketing support for association activities and communications
• Community web site access for association members
• Board Packet

• Supervision of contractors
• Emergency site visits to ensure contractor performance
• Frequent review of community
• Assistance in enforcement of community association covenants, conditions and restrictions
• ARC and CC&R tracking
• Liaise with city/state/county authorities as needed
• Full reporting to Board of Directors
• 24-hour availability/on-call maintenance

 When developing master planned communities, great care in implementing and carrying out the vision created by you, as a developer is critical. Home Encounter will help you with this very important process through a host of services that will ensure your master planned community is prepared for all phases of development from your first sale through transition.

 Home Encounter will work closely with you to establish the policies and programs tailored to work most effectively for your communities' growth. We do this with a knowledgeable and dedicated team, who bring together their collective experiences in partnering with you to create a great community. Your customized program will include, but not be limited to:

• Community Set-Up
• Review draft Bylaws, CC&Rs and Architectural Design Guidelines
• Develop first year and build-out budgets
• Obtain Federal Employee Identification Number for association
• Obtain association insurance from brokers who understand homeowners association special requirements
• Provide access to CPAs experienced in specialized area of association fund accounting for tax return preparation and audits, reviews or compilations
• Formulate Welcome Packets for new owners
• Act as liaison between you and the homeowner
• Establish appropriate service contacts
• Assist in developing policies that align with the culture of your community.